Privacy Policy

At Trowel Up Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect any personal information you provide when using our website. By using this website, you consent to the practices described in this policy.

 

1. What Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email address, phone number)
  • Business details if you request a quote or consultation
  • Information you provide when filling out forms on our site
  • Your IP address, browser type, and device information through cookies

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide quotes
  • Deliver our consultancy services
  • Improve our website and user experience
  • Send updates, only if you have opted in
  • Comply with legal or regulatory obligations

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and help us understand how the site is used. You can choose to accept or decline cookies via your browser settings. For more details, see our Cookie Policy.

4. Data Security and Storage

We are committed to ensuring that your personal data is secure. Appropriate technical and organisational measures are in place to protect your information. Data is only stored for as long as necessary for the purpose for which it was collected, or to comply with legal obligations.

5. Your Rights

Under UK data protection laws (including the GDPR), you have the right to:

  • Request access to your personal data
  • Correct any inaccurate or incomplete data
  • Request deletion of your data where applicable
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where applicable)

To exercise these rights, you can visit our Contact Us page

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before providing any personal data.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website confirms your acceptance of the revised policy.

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